Privacy policy
Dear customer,
to be able to process your order, we ask for your personal data. The security of your data and its processing in a lawful manner is paramount to us. Click here to learn how your personal data we collect and how we achieve them safe.
We collect personal data in accordance with the Regulation of the European parliament and of the council no. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR") and act no. 18/2018 Coll. on the protection of personal data (hereinafter the "law on OOU"). Security of personal data and their processing in a lawful manner is paramount to us. Click here to learn how your personal data we collect and how we achieve them safe.
1. OUR DATA
Who are we?
Personal data processed
Business name: Ľubomír Oršula – PROTOCORP.sk
Registration: District office in Prievidza, number of trade registry: 340-3891
Registered Office: Ivana Krasku 30, 972 71, Nováky
IČO: 50 485 067
It is not a VAT payer
email: protocorpsk@gmail.com
(hereinafter "operator").
2. THE CATEGORIES OF PERSONAL DATA, THE PURPOSE, LEGAL BASIS AND PERIOD
What personal data we collect, for what purpose, on what legal basis and for what period?
We collect only those personal data that necessarily we need to achieve the specified purpose. We collect personal data for this purpose:
Financial agenda
Customer's personal information to their contact persons, or other persons gathering in the scope of the title, name, surname, billing information, address and type of residence, bank account number, payment data, phone no, email, signature for the purposes of management accounting and performance of the obligations arising from the act on accounting and other relevant legislation. The legal basis for the processing of personal data is the fulfilment of statutory obligations. Accounting documents are kept for 10 years.
The archive and the registry
Personal data recipients and senders of the mail contact and other affected persons gathering in the scope of the title, name, surname, address and type of residence, or other data arising out of the mail contact for the purposes of the registry administration and archiving. The legal basis for the processing of personal data is the fulfilment of the legal obligations pursuant to the law on archives and registratúrach. Registration procedure log store 10 years. E-mail communication we keep 6 months, as long as it is not necessary to its longer retention.
Eshop
Personal data of the customers, their contact persons, gathering in the scope of the title, name, surname, address for the delivery address for billing purposes, the particulars of the order, payment data, contact person, phone no, mail., The IP address of the other data collected in connection with the use of the e-shop.
We collect personal data for the purpose of
receipt of order,
equipment order and its dispatch/reservation
creating a user account and reports of the loyalty programme,
withdrawal from the contract.
The legal basis for its processing is performance of a contractual obligation. In the case of vytovrenia user account is required the consent of the person concerned. Personal data of customers of the predzmluvnej communications we keep 6 months. Personal data processed for the purposes of the conclusion and performance of the contract we retain 5 years, and for the purposes of administration of the user account after the registration period.
Sales contract
The personal data of customers, who have concluded with the operator of the purchase contract, the subject of which is the sale of goods, the contact persons of customers and business partners, we treat in a range of degree, name, surname, date of birth, address and type of residence, the address for the delivery address for billing purposes, the data subject of the contract, phone no, email signature, name and surname of the contact person, the position of the contact person, phone no of contact person, e-mail of the contact person.
We collect personal data for the purpose of fulfilment of the obligations arising from the contract of purchase and predzmluvná communication.
The legal basis for the processing of these personal data is the fulfilment of a contractual obligation.
Personal data from the communication with customers, we keep 6 months. Personal data of the customers are kept for 5 years from the termination of the contract.
Complaint
The personal data of customers who have applied for the operator's complaint, or of other persons, where the processing of personal data is necessary for the settlement of the claim process in the scope of the title, name, surname, date of birth, address and type of residence, the address for the delivery address for billing purposes, data on reklamovanom goods, bank account number, payment details, the method of processing the claim, phone no, email signature, name and surname of the contact person, tel .no. contact person.
We collect personal data for the purpose of receipt of the claim and for the purposes of the registration of complaints. The legal basis for the processing of these personal data is the fulfilment of the legal obligations under the act no. 250/2007 Coll. on consumer protection, as amended by later legislation.
We store personal data for 5 years from the date of the claim.
Marketing
Personal data of persons, who have agreed to receive marketing material we treat in the scope of the title, a name. the surname of the person concerned for the purpose of sending advertising messages on the legal basis of the consent of the person concerned. We collect personal data for a period of 5 years or less, if your agreement to recall or you object to the processing of your personal data. The actual consent of the store after the period of 1 year for the purpose of demonstrating to fulfil our statutory obligations.
Social networks
Personal data of the fans of our official pages on social networks are gathering for the purposes of the administration of social networks. The legal basis for the processing of personal data is the legitimate interest, which is the presentation of the operator and its services through the social networks. The personal data we process all the time, until you're a fan of our site.
Cookies
Cookies are gathering to ensure the functionality of our website and its user-friendliness. The legal basis of the processing of cookies is your consent. More information on how we treat cookies, see the section Cookie Policy (EU)
Video surveillance system
Your personal data in the scope of the video recording process with the aim to monitor the premises of the operator. The legal basis for the processing of personal data is our legitimate interest, which is the protection of property and safety. The cctv record store for 30 days.
3. CONSENT
We collect personal data and on the basis of the consent of the person concerned in the cases referred to in this policy and the processing of personal data. The data subject may consent at any time by the way it's intended, e.g. logging out of the newsletter or by sending a notification to our email.
4. PERSONS YOUNGER THAN 16 YEARS OF AGE
You have less than 16 years of age?
Offer of goods and services on this web site is not intended for people under 16 years of age. If we collect personal data in connection with the services of information security on the basis of your consent, this consent you may provide us with, if you were 16 years of age. Personal data of persons younger than 16 years nespracúvame.
5. RECIPIENTS
To whom we provide Your personal data?
The personal data provided to a third party, only if us special law or is necessary for the performance of the contract. In particular, public authorities and other authorised bodies.
6. THIRD COUNTRIES
Where transfer of your personal data?
Personal data transfer to any third country – US only in connection with the administration of the social network and cookies.
7. COMPLAINT
You are not satisfied?
If you are not satisfied with the way we treat your personal data, you can give us know on the email you Also have the option to lodge a complaint with the Office for personal data protection if you believe that your personal information, we treat the unlawfully.
Office for the protection of personal data
Hraničná 12, 820 07 Bratislava
Email: statny.dozor@pdp.gov.sk
8. THE METHOD OF THE PROCESSING OF PERSONAL DATA
How we treat your personal data?
We collect personal data in electronic and paper form. We do not use any means of automated individual decision-making.
We are a record of all processing activities and have implemented the necessary technical and organizational security measures to ensure the protection of personal data. These measures include in particular an antivirus program, a policy of strong passwords and encryption. Entrusted with personal data on a regular basis zálohujeme, so that we can in the event of accidental damage or loss immediately recover. Persons who process the personal data have been instructed and are committed to confidentiality. To the selection of intermediaries, we highly responsible manner, and we make sure that the chosen broker has provided us with adequate safeguards for the safety and security of your personal data.
9. RIGHTS OF PERSONS CONCERNED
What you have as a data subject rights?
GDPR granted to You certain rights, which can affect how we treat your personal data. Not all rights can, however, apply in all circumstances. It must be doing so based on the legal basis of the processing of personal data.
and/ the Right to access the data
You have the right to know whether we treat your personal data. If their gathering, you can us to request access to the data. On the basis of your application, we will issue a confirmation with information about the processing of your personal data by our company.
b/ Right to repair
You have the right to ensure that the personal data that we collect, to be correct, complete, and current. If it is incorrect or outdated, you can still apply to us for a repair or addition. Repair we will, without undue delay, with respect to the technical possibilities.
c/ Right to erasure
Under certain circumstances, you have the right to have your personal data deleted. On clearing us you can apply at any time. Your personal data is entirely deleted if:
no longer do we need for the purpose for which we have;
you do withdraw your consent;
namietate to the processing of your personal data;
we treat your personal data unlawfully;
personal data must be erased to fulfil a legal obligation;
you are a child, or a parent of the child, which agreed to the processing of my personal data over the internet;
d/ Right to restriction of processing
You can ask us to restrict the processing of your personal data. If your request to oblige, we will your information only maintain and continue to work with them we don't. To the restriction of the processing of your data will occur if:
you tell us, that they are wrong, and until neoveríme their correctness;
their gathering unlawfully, but you do not agree with their deletion and instead you claim that we are processing your personal data only limit;
no we don't need, but you need them you to demonstrate the application of, or advocacy of their rights;
namietate to the processing of your personal data until it neoveríme, whether our legitimate interests prevail over your reasons.
e/ the Right to the portability of the data
In the cases stipulated by law you have the right to have your personal data transferred to another operator. This especially applies to the processing of personal data is consent or in order to perform the contract, if they are processed by automated means and this is technically possible.
f/ the Right to object
In cases when we collect personal data on the legal basis of legitimate interest, you have the right to object to their handling. If nepreukážeme that there are serious legitimate reason for the processing that take precedence over your interests or rights, to processing of personal data on the basis of your objection without undue delay ends.
Your request, which settled some of the above rights, you can send by email or mail to the address above. All your requests will be dealt with and the outcome of its equipment, we will inform you in the same way that you request.
10. FINAL PROVISIONS
This privacy policy shall enter into force on the date of their publication. We reserve the right to such principles change, if there is a change to the processing of personal data in our company.
The date of the last update of the document is 05/10/2023
